- Plesk for Windows
- Unable to receive mail messages with the following error in
%plesk_dir%Mail Servers\Mail Enable\Logging\SMTPSMTP-Activity-****.logfile:
CONFIG_TEXT: 03/23/18 00:46:03 SMTP-IN 9F87E186FE8A46F184FF4A2BDF98F483.MAI 2032 22.214.171.124 RCPT RCPT TO:<email@example.com> 451 This server employs greylisting as a means of reducing spam. Your message has been delayed and will be accepted later. 124 32
Greylisting is enabled in Mail Enable under MailEnable > Servers >Localhost > Services and Connectors > SMTP > Properties > Greylisting (TAB):
The message is blocked by Greylisting.
Note: Plesk does not support Greylisting on Windows.
- Connect to the server via RDP;
- Disable Greylisting under MailEnable > Servers->Localhost >Services and Connectors >SMTP > Properties >Greylisting (TAB)
add the corresponding IP to the whitelist under Plesk > Mail Server Settings > White list > Add.