Atomicorp Rule Set/Atomicorp Update Manager does not work on Debian 9/Ubuntu 18.04: E: Failed to fetch http://updates.atomicorp.com 404 Not Found

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    Graham Jones

    I followed these instructions exactly. Now I cannot access my server via Plesk Administrator, nor via SSH, plus all of my sites refuse to connect. In other words, this has completely destroyed everything...!

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    Bato Tsydenov

    @Graham Jones

    I would recommend you submit a support ticket so we could check the issue in more details:

    How to submit a request to Plesk support?

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    Matthias Gaede

    Hi!

    I have opened a ticket at Atomicorp - and at the end i got the message that support for debian 9 and ubuntu 18 is available...

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    Artyom Volov (Edited )

    Hello @Matthias Gaede,

    Thank you for your update!

    This information was passed to the Development Team.

    We will update you as soon as we get any new information.

    Also, the article was updated to display the new information about support of Debian 9 and Ubuntu 18 by Atomicorp.

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    Matthias Gaede

    Hi Artyom,

    thank you for your quick reply... Looking forward to hearing from you again soon

     

    Best regards

    Matthias

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    Rafael Wlotzka (Edited )

    Regarding my today´s ticket with Atomicorp support for Ubuntu 18 will be available in summer 2019.

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    Denis Bykov

    @rwl

    Thank you for sharing this information!

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    Roman Gräbner

    Same Problem on CentOS Linux release 7.6.1810 (Core)

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    Alisa Kasyanova

    @Roman Gräbner
    I suppose that you have encountered a similar error, since these bugs appear only on Debian/Ubuntu. Try to search for other articles that are applicable for CentOS 7 using the exact error messages.

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    Roman Gräbner

    @Alisa Kasyanova

    I think my error looks really similar

    "Der ModSecurity-Regelsatz konnte nicht installiert werden: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <support@atomicorp.com>" not changed gpg: Total number processed: 1 gpg: unchanged: 1 gpg: Signature made Tue Jul 2 01:09:11 2019 UTC using RSA key ID 4520AFA9 gpg: Good signature from "Atomicorp (Atomicorp Official Signing Key) <support@atomicorp.com>" gpg: WARNING: This key is not certified with a trusted signature! gpg: There is no indication that the signature belongs to the owner. Primary key fingerprint: 1818 66DF 9DAC A40E 5B42 9B08 FFBD 5D0A 4520 AFA9 TERM environment variable not set"

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    Dinara Aspembitova

    Hello @Roman Gräbner,
    This error is too generic, could you please share details?
    Is this the full message?
    Are you able to log in https://www.atomicorp.com/amember/login/index using login/password from /etc/asl/config file?
    What is the output of the following command:
    -----
    plesk -v
    -----

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