- Plesk Onyx for Linux
- Plesk 12.5 for Linux
- The following error can be found in the Plesk Home page after the failed ModSecurity update:
PLESK_ERROR: Error: Failed to update the ModSecurity rule set. Details
- In the menu Tools & Settings > Web Application Firewall (ModSecurity) the following error can be found:
PLESK_ERROR: Error: Failed to update the ModSecurity rule set: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <email@example.com>" not changed
gpg: Total number processed: 1
gpg: unchanged: 1
gpg: Signature made Thu Mar 15 01:24:49 2018 +07 using RSA key ID 4520AFA9
gpg: Good signature from "Atomicorp (Atomicorp Official Signing Key) <firstname.lastname@example.org>"
gpg: WARNING: This key is not certified with a trusted signature!
gpg: There is no indication that the signature belongs to the owner.
Primary key fingerprint: 1818 66DF 9DAC A40E 5B42 9B08 FFBD 5D0A 4520 AFA9
TERM environment variable not set.
aum failed with exitcode 3.
- While trying to login to Atomicorp account using credentials from the
/etc/asl/configfile, the error as following can be seen:
CONFIG_TEXT: The user name or password is incorrect
Temporary issue on the Atomicorp side.
A few hours after facing the error, follow the steps below:
Connect to the server using SSH.
Update ModSecurity rule set manually:
# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f UpdateModSecurityRuleSet