- Plesk for Linux
- Mailbox is enabled for email account, however password was not set, therefore there is no link to log into WebMail:
firstname.lastname@example.org created with unchecked Access to the Customer Panel option:
- Emails are not delivered to the mailbox
email@example.com the following error in
CONFIG_TEXT: dovecot_authdb_plesk: No such user 'firstname.lastname@example.org' in mail authorization database
- Forwarding from
email@example.com not working with the following error in
CONFIG_TEXT: postfix/pipe: to=<firstname.lastname@example.org>, relay=plesk_virtual, delay=0.3, delays=0.27/0/0/0.03, dsn=4.2.1, status=deferred (Message can not be delivered at this time )
For such kind of setup, either password should be set with mailbox enabled or there should be no mailbox enabled.
Ability to create email accounts with the mailbox enabled and without a password with disabled checkbox "Access to the Customer Panel" is Plesk bug PPPM-8076.
It is planned to be fixed in future product updates.
Follow the article to be notified when the bug is fixed - the article will be updated.
- Log into Plesk;
- Go to Plesk > Domains > example.com > Email Addresses > email@example.com;
- Either disable mailbox for this account or specify the password for it:
Note: With disabled mailbox only email forwarding will be working on the account.