- Plesk for Windows
- FTP connection fails with the following error:
CONFIG_TEXT: 227 Entering Passive Mode (203,0,113,2,192,106).
ftp: connect: Connection timed out
Unable to connect to Plesk FTP using FileZilla with the following error:
CONFIG_TEXT: Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
- The generated port for passive ftp connection is filtered (refer to the article How is port for passive ftp connection generated?):
# nmap -P0 -p49258 203.0.113.2
PORT STATE SERVICE
49258/tcp filtered unknown
Passive FTP port range is filtered by a firewall.
Open passive port range in the firewall on the server.
To check the configured passive port range refer to the article How to configure a passive FTP port range on Windows Server?
To check the configured passive port range refer to the article How to configure passive ports range for ProFTPd on a server behind a firewall?
- If the system or a third party firewall is active on the server, make sure that it is not blocking the connection to the passive port range.
- In case of an intermediate firewall, it is required to contact the service provider.