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Magento website doesn't work: ERR_TOO_MANY_REDIRECTS

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Anzhelika Khapaknysh
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Applicable to:

  • Plesk Onyx for Linux

Symptoms

  • Magento website doesn't work with the following error in the browser:

    PLESK_INFO: ERR_TOO_MANY_REDIRECTS

  • FPM application served by nginx handler is selected in Domains > example.com > PHP Settings:

  • curl utility show 302 found title:

    # curl example.com
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
    <HTML><HEAD>
    <TITLE>302 Found</TITLE>
    </HEAD><BODY>
    <H1>The Document has moved</H1></BODY></HTML>

Cause

Incorrect handler is used.

Resolution

  1. Log into Plesk.

  2. Make sure that Proxy Mode is enabled in Domains > example.com > Apache & nginx Settings:

  3. Change the PHP handler to FastCGI application served by Apache in Domains > example.com > PHP Settings:

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