Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

How to disable or restrict Plesk XML API?




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    Pavel Rusanov

    This restriction blocks connections through mobile apps. How to protect API but let clients connect to servers through apps?

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  • Hi Pavel Rusanov,

    Because Mobile Apps uses API to communicate with the Plesk server, there's no other workaround.

    So either you use the XML API restriction and add the phone to the VPN where Plesk server is included too, or don't use the XML API restriction at all.

    Note that adding the Plesk server and the smartphone to a VPN has to be done from your side because Plesk Obsidian doesn't support Plesk VPN anymore.

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