On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

How to disable or restrict Plesk XML API?




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    Pavel Rusanov

    This restriction blocks connections through mobile apps. How to protect API but let clients connect to servers through apps?

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  • Hi Pavel Rusanov,

    Because Mobile Apps uses API to communicate with the Plesk server, there's no other workaround.

    So either you use the XML API restriction and add the phone to the VPN where Plesk server is included too, or don't use the XML API restriction at all.

    Note that adding the Plesk server and the smartphone to a VPN has to be done from your side because Plesk Obsidian doesn't support Plesk VPN anymore.

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