- Plesk for Windows
The following error is shown in Plesk UI when creating a mailbox:
PLESK_ERROR: SOAP failed. No additional info
Following entries in
CONFIG_TEXT: ERR [panel] mailmng failed: SOAP failed. No additional info
at (SmarterMail::checkResult line 185)
at Get maxLetterSize via svcServerAdmin Web Service(SmarterMail::SMProvider::maxLetterSize line 431)
at execute console command --get-max-letter-size(vconsoleapp::start line 100)
at execute "C:\Program Files (x86)\Parallels\Plesk\admin\bin\mailmng.exe" --get-max-letter-size(vconsoleapp::run line 117)
The same error is shown in Event Viewer > Applications ans Services Logs.
Error when accessing Mail Server Settings in Tools & Settings:
PLESK_INFO: Operation Failed
The operation you were performing failed. You can retry the operation with our without changing its parameters.
- Mail sending/receiving doesn't work.
SmarterMail is used as a mail server.
SmarterMail essential services are stopped.
Connect to the server via RDP.
Open Start menu > Services and start SmarterMail Service and SmarterMail Web Server services: