Zones are not transferred to slave DNS configured via Slave DNS Manager

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    Alexander Waller

    rndc works.tested key and port this way.

    updateing an existing domain works too.

    but a new domain is not added on the slave bind server.

    cannot see command "rndc addzone".

    Wheres the problem?

     

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    Ivan Postnikov

    Hello @Alexander,

    From the issue description I see that the deeper investigation is required.

    If the issue is still actual, please, submit a request to us:

    https://support.plesk.com/hc/en-us/articles/213608509-How-to-submit-a-request-to-Plesk-support-

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    Alexander Waller

    I tried to do that. But I´m not allowed to. I got my Plesk license from hetzner.de.

    As I know, most of the time, what I do and it worked for more than two years and then suddenly stoped working, I think it is a problem caused by an update. Either os or plesk. i dont think hetzner.de can help a lot. 

    Plesk support is a bad expirience. At lease till today.

     

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    Anzhelika Khapaknysh

    @Alexander Waller,

    Being our partner, Hetzner has to provide the initial support to you as you've bought the license there.
    In case they won't be able to help you, they'll create a ticket our Support Team to assist. So you may contact Hetzner.

    You can also contact Plesk Support directly after purchasing support subscription. The 1st month is free.
    We'll be glad to thoroughly check the issue you've mentioned.

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