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Mail delivery fails: Can't open log file /var/log/maillog: Permission denied

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Pavel Rozental
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Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux

Symptoms

  1. Mail delivery fails with the followign error in /var/log/maillog:

    CONFIG_TEXT: postfix/pipe[30240]: D64FA666D6DB: to, relay=plesk_virtual, delay=184, delays=184/0.01/0/0.03, dsn=4.3.0, status=deferred (temporary failure. Command output: Can't open log file /var/log/maillog: Permission denied 4.2.1 Message can not be delivered at this time )

  2. There is the following option enabled in /etc/dovecot/dovecot.conf:

    # grep "maillog" /etc/dovecot/dovecot.conf
    log_path = /var/log/maillog

Cause

Incorrect Dovecot configuration.

Resolution

  1. Connect to the server using SSH.
  2. Comment the "log_path"(add "#" before log_path) in /etc/dovecot/dovecot.conf:

    # grep "maillog" /etc/dovecot/dovecot.conf
    #log_path = /var/log/maillog

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