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Notifications with error sent after Plesk Premium Antivirus update: cannot send HUP signal to daemon

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4 comments

  • Avatar
    Viacheslav M. (Edited )

    Hi Alexander,

    Every day I get by email this message from Cron Daemon

    Subject : Cron <root@vpsXXXXX> test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily )

    Body : 

    /etc/cron.daily/drweb-update:
    ERROR: Dr.Web Updater: can not send HUP signal to Dr.Web daemon (pid=15745, error=No such process) !
    See Dr.Web Updater log file for details.
    run-parts: /etc/cron.daily/drweb-update exited with return code 60

     

    do you have any ideas how to solve it?

    Thanks

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  • Avatar
    Ivan Postnikov

    @Viacheslav M

    Hello!

    Usually, it is enough to start the "drwebd" service with command:

    # service drwebd start

     

    In case, service won't start, check the log files in the following directory:
    /var/drweb/log/*

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  • Avatar
    Chris Mish

    I get these emails every morning. When I check, the service is running.

    It's a fresh install and also runs Plesk Email Security + ClamAV sooo.... Is this even needed? Why does it keep failing to find any process running when it is?

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    Ivan Postnikov

    Chris Mish

    This is required additional investigation, is it possible to submit a request to Plesk support?

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