- Plesk 11.x for Linux
- Plesk 12.0 for Windows
- Plesk 12.5 for Linux
- Plesk Onyx
When trying to open a website
example.comin a browser, the following error is shown:
- Firebug shows that
example.comis redirecting to
www.example.comand back again.
Preferred domain value is set to
www.example.comat Plesk > Domains > example.com > Hosting Settings.
Redundant redirects which lead to infinite redirect loop.
Such issue can occur if redirect is already configured in
.htaccess file, in Apache &Nginx Settings or in web application (e.g. WordPress, Joomla) settings.
To fix the issue it is required to disable redirects in Plesk:
- Log in to Plesk
Open Plesk > Domains > example.com > Hosting Settings
Change Preferred domain value to
None, disable Permanent SEO-safe 301 redirect from HTTP to HTTPS option and click Ok:
- Make sure that there are no any redirect rules in Plesk > Domains > example.com > Apache & Nginx Settings.