Website is not accessible: Too many redirects

Created:

2016-12-12 03:47:32 UTC

Modified:

2017-08-16 17:33:07 UTC

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Website is not accessible: Too many redirects

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.x for Linux
  • Plesk 12.0 for Windows

Symptoms

  1. When trying to open a website example.com , the following error is shown:

    ERR_TOO_MANY_REDIRECTS
  2. Firebug shows that example.com is redirecting to www.example.com and back again.

  3. Preferred domain value is set to example.com or www.example.com at Plesk > Domains > example.com > Hosting Settings > Preferred domain .

Cause

Redirection is configured in .htaccess file or in WordPress settings.

Resolution

  1. Go to Plesk > Domains > example.com > Hosting Settings

  2. Change Preferred domain value to None and apply the settings

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