Uploading backup on the FTP server fails: Unable to resume interrupted upload

Created:

2016-12-12 03:47:13 UTC

Modified:

2017-08-08 13:13:33 UTC

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Uploading backup on the FTP server fails: Unable to resume interrupted upload

Applicable to:

  • Plesk

Symptoms

  • The backup failed with message:

    Cannot export dump file 'backup_info_<timestamp>.xml' to 'ftp-server name' [Unable to resume interrupted upload. It seems like FTP server deleted the file, when the connection was lost. Try to repeat or perform upload manually]

    OR

    Unable to upload dump to FTP, it remains in server repository and you can manually download and upload it to FTP. Upload diagnostic message: Data transfer failed because of connectivity problems. Please, check connection to FTP and try again
  • Following messages in the backup logs %Plesk_dir%PMM\logs\backup- \backup.log:

    Error 55 Failed sending data to the peer

Cause

This error means issue in hardware or settings of the FTP-server.

Resolution

Check the following:

  1. Free space on the FTP-server.
  2. Quotas for user ftp-user.
  3. Configuration of LVM if you are using it.
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