Website does not work: DB error occurred. Please contact web site administrator.

Created:

2016-12-12 03:45:51 UTC

Modified:

2017-08-08 13:36:26 UTC

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Website does not work: DB error occurred. Please contact web site administrator.

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Unable to access ASP.Net website, the following error is shown:

DB error occurred. Please contact web site administrator.

Cause

Database connection is not properly defined or database server is not available.

Resolution

Make sure that database connection is properly defined in Domains > example.com > ASP.NET Setting
Also make sure that defined database server is available.

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