Webstat page redirects to domain's main page or shows 404 not found error

Symptoms

• Unable to access domain's web statistics page at https://www.example.com/plesk-stat/webstat/ : it gets redirected to domain main page, or shows error:

  CONFIG_TEXT: 404 not found

• The following nginx directive is defined under Plesk > Domains > example.com > Apache and nginx Settings :

  CONFIG_TEXT: if (!-e $request_filename){
  rewrite ^(.*)$ /index.php break;
  }

  or:

  CONFIG_TEXT: if (!-e $request_filename) {
  rewrite ^/(.*)$ /index.php?q=$1 last;
  }

• PHP handler is set to FPM by Nginx under Plesk > Domains > example.com > PHP settings.

Cause

Additional nginx directives interfere with accessing Web Statistics

Resolution

1. Log into Plesk;

2. Go to Domains > example.com > Apache & nginx Settings

3. Replace the additional directive with the following:

   CONFIG_TEXT: if (!-e $request_filename ){
   set $test P;
   }
   if ($uri !~ ^/(plesk-stat|webstat|webstat-ssl|ftpstat|anon_ftpstat|awstats-icon)){
   set $test "${test}C";
   }
   if ($test = PC){
   rewrite ^ /server/index.php last;
   }

4. If the directive above fixes the issue with Web Statistics page, but makes some links on a site broken, use the following additional directives instead:

   CONFIG_TEXT: if (!-e $request_filename ){
   set $test P;
   }
   if ($uri !~ ^/(plesk-stat|webstat|webstat-ssl|ftpstat|anon_ftpstat|awstats-icon)){
   set $test "${test}C";
   }
   if ($test = PC){
   rewrite ^/(.*)$ /index.php?q=$1 last;
   }

If additional directives are not required for website functioning, remove them under Plesk > Domains > example.com > Apache and nginx Settings .