Unable to create a domain: Unable to update domain data: (Error code -1073741502)

Created:

2016-12-12 03:42:08 UTC

Modified:

2017-08-08 13:32:11 UTC

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Unable to create a domain: Unable to update domain data: (Error code -1073741502)

Applicable to:

  • Plesk 12.0 for Windows

Symptoms

The following error appears when trying to add new domain name in Plesk:

Error: Failed domain creation: Unable to update domain data: 
(Error code -1073741502)

The error from %plesk_dir%\\admin\\logs\\php_error.log :

ERR [util_exec] plesk_proc_close() failed
PleskUtilException: C:\\Parallels\\Plesk\\admin\\bin64\\websrvmng --add-sqladmin-link "--domain-name=example.com" failed with code -1073741502.
stdout:
stderr:
file: C:\\Parallels\\Plesk\\admin\\plib\\Service\\Agent\\Transport\\Local\\Exec.php
line: 57
code: 0
trace: #0 C:\\Parallels\\Plesk\\admin\\plib\\Service\\Agent\\Transport\\Local.php(60): Service_Agent_Transport_Local_Exec->process(0, Object(Service_Agent_Command_Exec), Object(Service_Agent_Transport_LocalTransaction))
#1 C:\\Parallels\\Plesk\\admin\\plib\\Service\\Agent\\Transport\\Local.php(26): Service_Agent_Transport_Local->_command(0, Object(Service_Agent_Command_Exec), Object(Service_Agent_Transport_LocalTransaction))
#2 C:\\Parallels\\Plesk\\admin\\plib\\Service\\Agent.php(172): Service_Agent_Transport_Local->process('2e094092c9dd2b8...', Array)
#3 C:\\Parallels\\Plesk\\admin\\plib\\Service\\IIS\\Manager.php(1229): Service_Agent->commit()
#4 C:\\Parallels\\Plesk\\admin\\plib\\Service\\IIS\\Manager.php(40): Service_IIS_Manager->_commit()
#5 C:\\Parallels\\Plesk\\admin\\plib\\Service\\Driver\\Web\\Server\\IIS.php(66): Service_IIS_Manager::addSqlAdminLink('example.com')
#6 C:\\Parallels\\Plesk\\admin\\plib\\PhDomain.php(965): Service_Driver_Web_Server_IIS->addSqlAdminLink('example.com')
#7 C:\\Parallels\\Plesk\\admin\\plib\\PhDomain.php(649): PhDomain->_configureNewDomain()
#8 C:\\Parallels\\Plesk\\admin\\plib\\BsDomain.php(425): PhDomain->update()
#9 C:\\Parallels\\Plesk\\admin\\plib\\Smb\\Plesk\\Bridge\\Domain.php(539): BsDomain->update()
#10 C:\\Parallels\\Plesk\\admin\\plib\\Smb\\Form\\Final\\Web\\AddDomain.php(164): Smb_Plesk_Bridge_Domain::createAdditionalDomain(Object(Webspace), 'example.com', 'slave', Array, 0, NULL)
#11 C:\\Parallels\\Plesk\\admin\\application\\smb\\controllers\\WebController.php(345): Smb_Form_Final_Web_AddDomain->processForm()
#12 C:\\Parallels\\Plesk\\admin\\externals\\Zend\\Controller\\Action.php(516): Smb_WebController->addDomainAction()
#13 C:\\Parallels\\Plesk\\admin\\externals\\Zend\\Controller\\Dispatcher\\Standard.php(295): Zend_Controller_Action->dispatch('addDomainAction')
#14 C:\\Parallels\\Plesk\\admin\\externals\\Zend\\Controller\\Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#15 C:\\Parallels\\Plesk\\admin\\plib\\Application\\Web.php(38): Zend_Controller_Front->dispatch(NULL)
#16 C:\\Parallels\\Plesk\\admin\\htdocs\\application.php(15): Plesk\\Application_Web->run()
#17 {main}

The following error appears when trying to perform C:\\Parallels\\Plesk\\admin\\bin64\\websrvmng --add-sqladmin-link "--domain-name=example.com command manually via command line:

websrvmng.exe - .NET Framework Initialization Error

Cause

Microsoft .NET Framework v4.0 service is not installed or not set up properly.

Resolution

Contact system administrator to install Microsoft .NET Framework v4.0 service properly

If it is Virtuozzo container for Windows, refer to the following KB article:

#213923785 How do I properly install .NET Framework inside Containers?

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