Wrong or old certificate is shown for the website

Created:

2016-12-12 03:42:05 UTC

Modified:

2017-08-08 13:32:07 UTC

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Wrong or old certificate is shown for the website

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  • The certificate is a EV (Extended Validation), but after it was installed on the website it appears as a ECC (Elliptic Curve Cryptography).

  • New certificate has been installed, but site still shows old one.

  • Correct certificate is shown if valid IP was added to %WinDir%\\System32\\Drivers\\Etc\\hosts file.

Cause

Domain resolves into the IP address which does not belong to the server with Plesk.

Resolution

Find why the domain resolves to incorrect IP and fix. Possible reasons are:

  • DNS is not propagated yet (it may take up to 2 business days according to official DNS standard).

  • NS management is not delegated to the new server in domain registrar settings.

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