Failed to switch Plesk language

Created:

2016-12-12 03:41:51 UTC

Modified:

2017-08-08 13:31:53 UTC

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Failed to switch Plesk language

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  • Default Plesk language is used instead of the one selected by a customer when the customer login to Plesk.
  • Customer&Business Manager is installed.
  • SSO is enabled.

Cause

The customer properties in Customer&Business Managerare not correct.

Resolution

Configure the customer properly in Customer&Business Manager.

Or

Disable SSO with the command below in case it is not used:

# /usr/local/psa/bin/sso -d
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