Subscription provisioning failed: Unable to select IP address from Service Node for create subscription

Created:

2016-12-12 03:40:49 UTC

Modified:

2017-08-18 03:09:15 UTC

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Subscription provisioning failed: Unable to select IP address from Service Node for create subscription

Applicable to:

  • Plesk Onyx for Linux

Note: This article has the reference to the issue with the fix available:

  • #PPP-26854 "Subscriptions could not be created if the A or AAAA records in the Plesk DNS template pointed to an public IP address."
    Fixed in:
Please consider updating your server:

Symptoms

  • Subscription provisioning failed with the following error on Plesk Multi Server installation:
  • ERR Unable to select IP address from Service Node for create subscription.
    Subscription IP addresses to Service Nodes IDs: Array
    (
    [203.0.113.2] =>
    [2001:db8:f61:a1ff:0:0:0:80] =>
    )
    Try to re-run this task.
  • The following records can be found in dns_recs_t table on all nodes:

    # plesk db
    mysql> select id,host,val from dns_recs_t;
    +----+-------------------+----------------------------------+
    | id | host | val |
    +----+-------------------+----------------------------------+
    |........................|..................................|
    | 23 | <domain>. | 203.0.113.2 |
    | 24 | <domain>. | 2001:db8:f61:a1ff:0:0:0:80 |
    |...........................................................|
    +----+-------------------+----------------------------------+
  • IP addresses on all nodes differ from the IP addresses in the error and in the DNS template.

Cause

Bug #PPP-26854 . Fixed in Plesk Multi Server 1.0.1 .

Resolution

Apply recent updates to the Plesk Multi Server Extension: Extensions > Settings and click Check for upgrades now .

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