- Plesk 12.5 for Linux
When trying to install Plesk on a new server there is the following error:
Resolving autoinstall.plesk.com (autoinstall.plesk.com)... 126.96.36.199 Connecting to autoinstall.plesk.com (autoinstall.plesk.com)|188.8.131.52|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
ERROR 404: Not Found.
ERROR: Unable to run Plesk Installer. Possible reasons:
1) You are trying to run Plesk Installer on an unsupported OS. Your OS is Debian -9.0. The list of supported OS is at http://docs.plesk.com/release-notes/current/software-requirements/
2) Temporary network problem. Check your connection to autoinstall.plesk.com, contact your provider or open a support ticket.
Install or Upgrade Product button in Tools & Settings > Updates and Upgrades is greyed out.
plesk installerdoes not suggest Plesk Onyx for upgrade.
Operation system has a 32-bit architecture:
# uname -m
Plesk Onyx does not support a 32-bit operation system.
Plesk Onyx supports only operation systems with a 64-bit architecture. Check the Software requirenments for more information.
The only possible way is to upgrade by migration. Check the Migration Guide for further clarifications.