Unable to edit website in Web Presence Builder: cache_dir is not writable

Created:

2016-12-12 03:48:54 UTC

Modified:

2017-08-08 13:40:30 UTC

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Unable to edit website in Web Presence Builder: cache_dir is not writable

Applicable to:

  • Plesk for Linux

Symptoms

Unable to edit website in Web Presence Builder, the following error is shown in Editor:

cache_dir is not writable

Cause

Permissions for Web Presence Builder cache directory are not correct.

Resolution

Make sure that permissions for /usr/local/sb/tmp are correct as below:

# ls -ld /usr/local/sb/tmp
drwxr-xr-x 3 psaadm psaadm 4096 Oct 25 03:01 /usr/local/sb/tmp
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