Unable to change domain properties: Unable to execute plesk_exec_with_response: Unable to start websrvmng.exe

Created:

2016-12-12 03:48:30 UTC

Modified:

2017-08-08 13:44:24 UTC

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Unable to change domain properties: Unable to execute plesk_exec_with_response: Unable to start websrvmng.exe

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Unable to change domain properties, for example, to modify hosting settings:

Unable to execute plesk_exec_with_response: Unable to start ("E:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin64\\websrvmng.exe.config" --reconfigure-vhost "--vhost-config=tmpE0C7.tmp" "--config=<update><fastCgiPhp/><scripts><php/></scripts></update>")<br> at Plesk impersonation(PipeServer::ServerThread::runAs line 752)<br> at (zif_plesk_exec_with_response line 1204)

or

 Unable to execute plesk_exec_with_response: Unable to start ("/websrvmng.exe" --add-sqladmin-link "--domain-name =") at Plesk impersonation (PipeServer :: ServerThread :: runAs line)

Cause

%plesk_bin64%\\websrvmng.exe is missing or corrupted

Resolution

  1. Find plesk-service-node-utilities.msi , usually it is located:

    `C:\\ParallelsInstaller\\parallels\\PANEL-WIN_12.5.30\\dist-msi-Microsoft-2003-i386\\plesk-service-node-utilities.msi`

    Or you can download the msi package from http://autoinstall-win.pp.parallels.com/

  2. Unpack MSI file

    msiexec /a C:\\Full\\Path\\plesk-service-node-utilities.msi /qb TARGETDIR="C:\\MyFolder"
  3. Copy missing files and skip existing from the folder into %plesk_bin64%

  4. Re-apply all microupdates:

    "%plesk_bin%"\\ai.exe --select-product-id panel  --select-release-current --reinstall-patch --install-component base
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