Unable to access subscription properties: Access to the location web/view is denied.

Created:

2016-12-12 03:47:56 UTC

Modified:

2017-08-08 13:39:04 UTC

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Unable to access subscription properties: Access to the location web/view is denied.

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Trying to access domain settings the following error appears:

Error: Access to the location web/view is denied.

There is no hosting on the subscription.

Cause

The owner of the subscription does not completely fit in the Plesk 10 business model.

Resolution

Go to: Subscriptions > example.com > click on Subscriber name > Subscriptions tab > My resources

and click on transition these resources and privileges .

or

Go to: Plesk > Tools & Settings > Complete Switching to the new Plesk business model .

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