Notifications about subscriptions expiring are not sent

Created:

2016-12-12 03:47:27 UTC

Modified:

2017-08-08 13:38:37 UTC

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Notifications about subscriptions expiring are not sent

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Notifications about expired subscriptions are not being sent. Plesk notifications do work.

Cause

cron.daily job processes got hung.

Resolution

Kill hanged cron processes as follows

  1. Find all hanging processes:

    # ps auxwfff |grep cron.daily |grep -v grep
    root 31222 0.0 0.0 106096 1088 ? SN Apr08 0:00 \\_ /bin/bash /usr/bin/run-parts /etc/cron.daily
    root 31264 0.0 0.0 106096 980 ? SN Apr08 0:00 \\_ /bin/sh /etc/cron.daily/50plesk-daily
  2. Interrupt them:

    # kill 27887 31222 31264
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