ColdFusion site asking for username and password


2016-12-12 03:46:15 UTC


2017-08-08 13:16:09 UTC


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ColdFusion site asking for username and password

Applicable to:

  • Plesk Onyx for Windows


  • A network authentication window pops up when browsing a site running on a ColdFusion engine installed on the same server as Parallels Plesk Panel. The following error is displayed if the CANCEL button is pushed to skip authentication:

    `HTTP Error 401.3 - Unauthorized: Access is denied due to an ACL set on the requested resource.`
  • websites which use ColdFusion engine are not available after upgrade to Plesk Onyx with the same error


The ColdFusion engine (which is running from within the account, configured for the .cfm handler in the IIS configuration) is unable to access the site's content and/or logs directory.


Make sure the following permissions are set on the filesystem:

  • Read, Read&Execute, list folder contents for Network Service , psaadm , psacln , psaserv accounts on the ColdFusion installation folder ( C:\\CFusionXX ) and its contents

  • Full Access for Network service and psaserv accounts for files and folders inside < ColdFusion installation folder >\\runtime\\lib\\wsconfig\\ directory.

Note That ColdFusion is not supported starting from Plesk 12.5 - KB #213960545

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