Web deploy fails: Please verify your credentials and that the remote site has not been deleted.

Created:

2016-12-12 03:45:47 UTC

Modified:

2017-08-11 13:30:36 UTC

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Web deploy fails: Please verify your credentials and that the remote site has not been deleted.

Applicable to:

  • Plesk Onyx for Windows

Symptoms

On attempt to deploy website from Visual Studio the following message occurs:

Invalid user name or password. Please verify your credentials and that the remote site has not been deleted.

In EventViewer can be found error message in Application queue:

IISWMSVC_AUTHORIZATION_FAILED
The user 'client_hostname\\username' is not authorized for the path '/example.com'.

Cause

client_hostname\\username user is not set in IIS Manager Permissions

Resolution

Grant 'client_hostname\username' user permission to access website directory in IIS:

  1. Open IIS Manager

  2. Go to Hostname -> Sites -> example.com

  3. Choose "IIS Manager Permissions"

  4. Click "Allow User..." then:

    a. Enter "username",

    b. Click "Find User",

    c. Confirm by "OK".
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