On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Unable to set mailbox size more than default size in Plesk: The specified limit is invalid

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4 comments

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    imprentaonline24

    I have the Web Admin version and I can't find those options to change. Do I have to switch to Power User? Right now I am in Administrator

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    Ivan Postnikov

    Hello imprentaonline24

    Web Admin licenses have Power User view only.
    In your case, this may be adjusted via CLI only, check this instruction.

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    Stergios Geo

    In guide "Go to Plesk UI > Subscriptions > example.com > Account section > click Customize > Mailbox size and increase limit to desired size." 

    There is no "Customize" button or link in Account section

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    Marc Vidal

    Thanks Stergios Geo,

    I've updated the article with clearer indications.

    Notice that the "account" section is available on the right sidebar, here a screenshot:

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