Website opens slowly: ulink: permission denied

Created:

2016-12-12 03:43:43 UTC

Modified:

2017-08-08 13:18:47 UTC

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Website opens slowly: ulink: permission denied

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Website opens slowly.

The following warning can be shown in Internet Explorer:

Warning: unlink(E:/Inetpub/vhosts/example.com/httpdocs/system/storage/cache/cache.currency.1479657010): Permission denied in E:\\Inetpub\\vhosts\\example.com\\httpdocs\\system\\library\\cache\\file.php on line 17Warning: unlink(E:/Inetpub/vhosts/example.com/httpdocs/system/storage/cache/cache.language.1479657010): Permission denied in E:\\Inetpub\\vhosts\\example.com\\httpdocs\\system\\library\\cache\\file.php on line 17Warning: unlink(E:/Inetpub/vhosts/example.com/httpdocs/system/storage/cache/cache.product.latest.1.0.1.10.1479657003): Permission denied in E:\\Inetpub\\vhosts\\example.com\\httpdocs\\system\\library\\cache\\file.php on line 17

Cause

PHP process that serves the website cannot write to cache folder.

Resolution

  1. Open IIS Manager > Application Pools > website_pool and check identity under which the pool is running

  2. Open properties of the folder mentioned in the warning and grant Read,Modify permissions to the user, found on step 1.

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