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Failed to update the ModSecurity ruleset: Authorization failed attempting to download an update

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    Gasim Omer

    On Plesk Obsidian  Version 18.0.27 

    I can't change to Comodo (free)

    Failed to install the ModSecurity rule set: modsecurity_ctl failed: ERROR:root:Error Traceback (most recent call last): File "/usr/lib/plesk-9.0/modsecurity_get_vendor_ruleset/modsecurity_get_vendor_ruleset.py", line 53, in main File "/usr/lib/plesk-9.0/modsecurity_get_vendor_ruleset/modsecurity_get_vendor_ruleset.py", line 35, in get_vendor_ruleset File "/usr/lib/plesk-9.0/modsecurity_get_vendor_ruleset/plesk_atomic.py", line 105, in download with closing(urllib2.urlopen(url, timeout=15)) as fin: File "/usr/lib/python2.7/urllib2.py", line 154, in urlopen return opener.open(url, data, timeout) File "/usr/lib/python2.7/urllib2.py", line 431, in open response = self._open(req, data) File "/usr/lib/python2.7/urllib2.py", line 449, in _open '_open', req) File "/usr/lib/python2.7/urllib2.py", line 409, in _call_chain result = func(*args) File "/usr/lib/python2.7/urllib2.py", line 1240, in https_open context=self._context) File "/usr/lib/python2.7/urllib2.py", line 1197, in do_open raise URLError(err) URLErrorWrapper: Error interacting with https://waf.comodo.com/doc/meta_comodo_apache.yaml: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)> Unable to download comodo_free rule set

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    Andrea (Edited )

    Same here, trying with Comodo Free (with valid usename and password) on Plesk 17.8.11 Update #88

     

    Failed to install the ModSecurity rule set: modsecurity_ctl failed: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)> Unable to download comodo rule set

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    Alexey Lapshin

    Hello, @Andrea

    The issue you faced described in this article: https://support.plesk.com/hc/en-us/articles/360014207760 Please apply the solution from it.

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