Messages are not marked with DomainKey even if it is enabled: C structured exception: 0xc0000005 at DomainKeys sign

Created:

2016-12-12 03:42:12 UTC

Modified:

2017-08-16 17:26:51 UTC

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Messages are not marked with DomainKey even if it is enabled: C structured exception: 0xc0000005 at DomainKeys sign

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Messages are not marked with DomainKey signature even if it is enabled on server-wide, under the domain and SPF check is correct.

The following can be found in %plesk_dir%\\logs\\php_error.log when trying to send an mail with enabled DomainKey feature:

Warning: C structured exception: 0xc0000005
at DomainKeys sign(DomainKeysFilter::SignWithParams line 191)

Cause

Corrupted %plesk_bin%\\libdomainkeys.dll library.

Resolution

  • Download correct libdomainkeys.dll .
  • Unpack downloaded archive
  • Backup current %plesk_bin%\\libdomainkeys.dll
  • Copy unpacked libdomainkeys.dll into %plesk_bin%

Attachments:

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