Unable to create domain: mailmng failed MEAOPO.PostOffice.AddPostOffice failed for name

Created:

2016-12-12 03:41:50 UTC

Modified:

2017-08-08 13:15:01 UTC

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Unable to create domain: mailmng failed MEAOPO.PostOffice.AddPostOffice failed for name

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

  • Domain creation fails:

    $PRODUCT_DIR\\admin\\bin>subscription.exe --create example.com -owner admin -service-plan "Default Domain" -ip 10.10.10.10 -login JDoe -passwd "******"

    An error occurred during domain creation: mailmng failed: MEAOPO.PostOffice.AddPostOffice failed for name example.tld [example.tld]
    at (MailEnable::MailEnableDomain::MailEnableDomain line 24)
    at execute console command --add-domain(vconsoleapp::start line 100)
    at execute "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\mailmng.exe" --add-domain "--domain-name=example.tld" "--disk-quota=104857600"(vconsoleapp::run line 117)
    (Error code 1)
  • mchk.exe command returns the following error:

    $PRODUCT_DIR\\Plesk\\admin\\bin>mchk.exe --all --fix=all

    Unknown MailEnable version
    at (MailEnable::MailEnableRelay::getVersion line 23)
    at execute console command --all(vconsoleapp::start line 100)
    at execute mchk.exe --all "--fix=all"(vconsoleapp::run line 117)

Cause

Mail Enable mail server is either not installed or installed manually (not via Plesk autoinstaller).

$PRODUCT_DIR\\Plesk\\admin\\bin\\ai.exe :

 1. [=] Base packages of Plesk
2. [=] Plesk
3. [ ] AWStats
4. [ ] MailEnable mail server

Resolution

Install Mail Enable mail server via Plesk autoinstaller.

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