Not possible to restore a backup: FTP network error

Created:

2016-12-12 03:41:12 UTC

Modified:

2017-08-08 13:41:19 UTC

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Not possible to restore a backup: FTP network error

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  • Not possible to restore a database from Plesk backup:

    Error: Unable to export file as file: FTP network error.
  • Error in /var/log/plesk/PMM/restore-2016-10-26-18-54-52-506/deployer.log after an attempt to download a backup:

    INFO: Subprocess raised ExecuteException: Subprocess <subprocess[2908] '/opt/psa/admin/bin/pmm-ras --export-file-as-file --use-ftp-passive-mode --file-from=ftp://backup.tar --file-to=/opt/psa/tmp/7UDefVJ4 --session-path=/var/log/plesk/PMM --join-volumes'> was finished with exit code 126

    Transport error: unable to read file backup_damien.puaud@action-int_2_1610221730.tar: Curl error: Failed writing received data to disk/application

Cause

Not enough space under DUMP_TMP_D partition to download a backup.

Resolution

Please add some space to /tmp partition or change in /etc/psa/psa.conf DUMP_TMP_D directory to another one which has free space.

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