502 Bad Gateway accessing SSL Certificates section in Plesk: child exited on signal 11 (SIGSEGV)

Created:

2016-12-12 03:40:58 UTC

Modified:

2017-08-08 13:42:40 UTC

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502 Bad Gateway accessing SSL Certificates section in Plesk: child exited on signal 11 (SIGSEGV)

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

It is not possible to view SSL certificates under Tools & Settings > SSL certificates . It shows the error:

502 bad gateway

The following warning can be found in /var/log/sw-cp-server/sw-engine.log :

[26-Oct-2016 11:39:11] WARNING: [pool plesk] child 7272 exited on signal 11 (SIGSEGV) after 28.303251 seconds from start
[26-Oct-2016 11:39:11] NOTICE: [pool plesk] child 7313 started

Cause

openssl package is outdated.

Resolution

Update the openssl package:

# apt-get install openssl libssl1.0.0
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