Unable to set Administrator's email

Created:

2016-12-12 03:40:13 UTC

Modified:

2017-08-08 13:43:21 UTC

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Unable to set Administrator's email

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Unable to set Administrator's email:

Error: Unable to update administrator information: Unable to update admin's email. ch_admin_email: /usr/local/psa/admin/sbin/httpdmng execution failed:
[2016-10-17 21:26:10] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/nginx_control' '--restart'] with exit code [255]
Can not reload proxy server:
ch_admin_email: Cannot change admin email for web server.

The same error can be found in /var/log/plesk/panel.log .

Service nginx is unable to start:

# service nginx status
Active: failed (Result: exit-code) since Tue 2016-10-18 16:53:51 CDT; 7s ago
Oct 18 16:53:49 example.com nginx[26409]: nginx: [emerg] bind() to 203.0.113.2:443 failed (98: Address already in use)

443 port is listening to by Apache web server (RadHat-based OS):

# netstat -nltp | grep httpd
tcp6 0 0 :::443 :::* LISTEN 27490/httpd
tcp6 0 0 :::7080 :::* LISTEN 27490/httpd

Cause

Incorrect configuration of Apache. /etc/httpd/conf.d/ssl.conf file contains the following:

Listen 443 https

Resolution

  1. Change 443 port to 7081 in /etc/httpd/conf.d/ssl.conf file:

    Listen 7081
  2. Restart Apache

    # service httpd restart
  3. Start nginx:

    # service nginx start
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