Login to Horde does not work: dovecot_authdb_plesk[6834]: Failed to decrypt password for mail address

Created:

2016-12-12 03:39:34 UTC

Modified:

2017-08-08 13:29:49 UTC

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Login to Horde does not work: dovecot_authdb_plesk[6834]: Failed to decrypt password for mail address

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Login to Horde does not work, the following error appears:

dovecot_authdb_plesk[6834]: Failed to decrypt password for mail address

Cause

Dovecot service is down.

Resolution

Restart dovecot service:

# systemctl restart dovecot
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