WordPress website is shown as malware in all browsers and blacklisted

Created:

2016-12-12 03:39:18 UTC

Modified:

2017-08-16 16:47:18 UTC

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WordPress website is shown as malware in all browsers and blacklisted

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk Sitebuilder for Linux

Symptoms

Website is not accessible for security reasons.

Browsers show the notification that the website contains malware and it is blacklisted.

Website is based on WordPress.

Resolution

  1. Remove all the themes in WordPress and install them from scratch
  2. Change WordPress administrator's passwords.
  3. Perform recommended actions in Security checker - WordPress Toolkit > example.com > Check Security
  4. Manage plugins/updates using Plesk
  5. Request blacklist removal as described in https://support.mozilla.org/en-US/kb/how-does-phishing-and-malware-protection-work?as=u&utm_source=inproduct
  6. Perform website scan on https://quttera.com
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