Subscriptions are marked with a red question mark in Subscriptions menu despite the fact that there is no exceeded resources.
Unable to sync subscriptions with a service plan: subscriptions are still shown as not synced.
Daily Maintenance task has not been executed yet and subscriptions' resource usage was not updated.
- Wait until DailyMaintenance task will be executed
- Or you can update resource usage by executing the Daily Maintenance script manually: Connect to the server using SSH/RDP and execute the following command:
C:\> "%plesk_dir%\\admin\\bin\\php.exe" -dauto_prepend_file="" -ddisplay_errors=on "%plesk_dir%\\admin\\plib\\DailyMaintainance\\script.php" -f AnalyseDomainStatistics
# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f AnalyseDomainStatistics
NOTE: if after DailyMaintenance task the issue is not fixed, check the server for consistency (inconsistent records for subscriptions can cause the issue):
# plesk repair db -n