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MySQL Server or MSSQL Server service cannot start in server with Plesk: Error 1067: The file system structure on disk is corrupt and unusable

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Renan Genova Ferreira
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Plesk for Windows kb: technical ABT: Group A

Applicable to:

  • Plesk for Windows

Symptoms

  • MySQL Server or MS SQL Server service cannot start on a Plesk server:

    CONFIG_TEXT: Error 1067: The process terminated unexpectedly

  • The following error can be found in Windows > Start > Event Viewer > Windows Logs > System:

    CONFIG_TEXT: The file system structure on the disk is corrupt and unusable. Plesk run the chkdsk utility on the volume \Device\HarddiskVolume3.

  • The following error can be found in Windows > Start > Event Viewer > Windows Logs > Application:

    CONFIG_TEXT: initerrlog: Could not open error log file 'C:\Program Files\Microsoft SQL Server\MSSQL12.MSSQLSERVER\MSSQL\Log\ERRORLOG'. Operating system error = 1392(The file or directory is corrupted and unreadable.).

Cause

The file system is corrupted.

Resolution

Connect to the server via RDP and scan the file system for errors and fix them:

C:\> chkdsk c: /f /v /r

Additional info

Run Check Disk from a Command Line to Check for and fix Disk Errors

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