Unable to log in to atmail webmail: Password file could not be found

Created:

2016-11-16 13:26:08 UTC

Modified:

2017-08-16 17:22:40 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to log in to atmail webmail: Password file could not be found

Applicable to:

  • Plesk 11.x for Linux

Symptoms

atmail webmail login page is showing the error below:

Error: Password file could not be found

Cause

There is no atmail database or package is corrupted.

Resolution

  1. Check whether atmail database is present:

    # mysql -Ns -uadmin -p`cat /etc/psa/.psa.shadow` -e"SHOW DATABASES" | grep atmail
    #
  2. Remove and install atmail via autoinstaller:

    # /usr/local/psa/admin/sbin/autoinstaller

    or using Plesk :

    Tools & Settings > Updates and Upgrades

Have more questions? Submit a request
Please sign in to leave a comment.