On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Why does log rotation not work in Plesk?




  • Avatar
    Esha Singh

    How do I know that `Daily Maintenance script` is working?

    my current log rotation configuration: http://prntscr.com/fspwvm

    Though I have set it to 3 kb the log file size is 3.9 GB.
    What am I missing?

    Thank you in advance :)

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  • Avatar
    Bulat Tsydenov

    @Esha, There is a possibility that web statistics is not calculated for the domain and therefore log rotation does not take place. Please, try to run `/usr/local/psa/admin/bin/web_statistic_executor --calculate-domain example.com` specifying the domain in question, I think you will see exact error message why statistics is not calculated. Then, try to search for a KB article with a solution in our Help Centre.

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