Unable to create server backup: Cannot load library mysqlserver.dll

Created:

2016-11-16 13:25:55 UTC

Modified:

2017-08-08 13:40:40 UTC

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Unable to create server backup: Cannot load library mysqlserver.dll

Applicable to:

  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

Unable to create server backup due to the following error:

    Warning: domain "example.com"
Unable to dump site applications on example.com[Error in execute 'aps' ' --get-web-space-instances 976': Cannot load library: D:\\Plesk\\\\admin\\bin\\mysqlserver.dll ]
Error: server "server"
Information about APS package archive location is not available

Cause

Required library is missing in Plesk folder.

Resolution

In order to find an exact root cause of this issue please contact Plesk Technical Support .

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