Unable to install APS Application - Unable to start ... (267) The directory name is invalid.

Created:

2016-11-16 13:25:43 UTC

Modified:

2017-04-24 11:35:57 UTC

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Unable to install APS Application - Unable to start ... (267) The directory name is invalid.

Applicable to:

  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows

Symptoms

APS application installation failed with error:

Unable to start ("C:\\Program Files (x86)\\Parallels\\Plesk\\Additional\\PleskPHP53\\php.exe" -d variables_order=EGPCS -q "C:\\Program Files (x86)\\Parallels\\Plesk\\var\\apspackages\\apsC616.tmp.zip7509186a-3b26-a661-03\\cache\\scripts\\configure" install ): (267) The directory name is invalid.

Cause

Incorrect filesystem permission.

Resolution

Ensure that ' psacln ' group has only ' Allow Read and Execute ' permission on ' %plesk_dir%\\var\\apspackages ' and ' %plesk_dir%\\var\\apscache '.

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