Plesk Reconfigurator fails to change backup directory location

Created:

2016-11-16 13:25:27 UTC

Modified:

2017-04-24 11:18:52 UTC

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Plesk Reconfigurator fails to change backup directory location

Applicable to:

  • Plesk for Windows

Symptoms

Plesk Reconfigurator fails to change the backup directory location with the following error:

Unable to seeking to end of stream: (5) Access is denied.
at (psaobsolete::DataLocation::Change line 1109)
at psaobsolete.DataLocation.Change(String source, String dest)
at reconfigurator.ChangeLocation.SetRelocateState()

Resolution

To work around the issue, it is necessary to move the backup folder to a new location and set the new backup location path in the server registry:

For example, it is required to change the default backup location to D:\\Plesk\\Backup :

  1. Move the C:\\Program Files (x86)\\Parallels\\Plesk\\Backup directory to D:\\Plesk\\Backup .
  2. Set the HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\PLESK\\PSA Config\\Config\\DUMP_D registry value to D:\\Plesk\\Backup .

The example describes the solution for a default Plesk installation on a Windows 2008 x64 server. The default backup location path and registry might be different on other installations.

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