Outgoing mail shows in mail headers: Domain of transitioning does not designate as permitted sender

Created:

2016-11-16 13:25:15 UTC

Modified:

2017-08-08 13:09:23 UTC

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Outgoing mail shows in mail headers: Domain of transitioning does not designate as permitted sender

Applicable to:

  • Plesk for Linux

Symptoms

One of the following entries are shown in the headers of the outgoing mail:

Received-SPF: softfail (google.com: domain of transitioning mail@example.com does not designate 203.0.113.2 as permitted sender) client-ip=203.0.113.2;

Received-SPF: fail (servername.example.com: domain of example.com does not designate 203.0.113.2 as permitted sender) client-ip=203.0.113.2;

203.0.113.2 is an IP of the server or a trusted IP

Cause

There is no SPF record for example.com, or an IP is not listed in SPF record for example.com

Resolution

  1. Go to Domains > example.com > DNS Settings > Add Record .

  2. Create a TXT record and add the IP (in our case 203.0.113.2) as a permitted sender.

The record will look like this:

    TXT    example.com    “v=spf1 ip4:203.0.113.2 ~all”
  1. To apply changes to the DNS zone press Update button.

Additional information

Refer to the following article to verify SPF record for the domain:

  • 213901545 How to check whether a domain has a correctly set SPF record?
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