Migration from cPanel completes with "Failed to execute backup of mysql database"

Created:

2016-11-16 13:25:03 UTC

Modified:

2017-04-24 11:36:22 UTC

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Migration from cPanel completes with "Failed to execute backup of mysql database"

Applicable to:

  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux

Symptoms

Migration from cPanel completes with the following errors:

Failed to execute backup of mysql database 'my_database_name'

Failed to pack files sqldump_xxxxxxxxxx in /var/cache/xxxxxxxxxx//domains/mydomain.tld/databases/my_database_name [ 218713823232 bytes free of 233045174272 bytes total on mount point 0]

As the result the database content is not being migrated.

Resolution

On the destination server back up ' /usr/local/psa/PMM/agents/shared/Db/ShellBackend.pm ' file and replace it with this one .

 ~# wget http://kb.plesk.com/Attachments/kcs-15219/ShellBackend.pm
~# mv /usr/local/psa/PMM/agents/shared/Db/ShellBackend.pm{,.orig}
~# cp ShellBackend.pm /usr/local/psa/PMM/agents/shared/Db/ShellBackend.pm
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