Plesk upgrade hangs on deleting files in PrivateTemp

Refers to:

  • Plesk 11.0 for Windows

Created:

2016-11-16 13:24:12 UTC

Modified:

2016-12-21 20:38:21 UTC

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Plesk upgrade hangs on deleting files in PrivateTemp

Symptoms

Plesk upgrade to 11.0.9 hangs. The last action that I see in C:\ParallelsInstaller\autoinstaller3.log is:

    MSI: Execute  cmd /c DEL /Q /F /S "C:\\Program Files (x86)\\Parallels\\Plesk\\PrivateTemp\\*"

Resolution

System tries to delete all temporary files before upgrade. Wait when the action is completed or delete files from C:\\Program Files (x86)\\Parallels\\Plesk\\PrivateTemp\\ manually.

Cause

A lot of temporary files in C:\\Program Files (x86)\\Parallels\\Plesk\\PrivateTemp directory.

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