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How to change SOA e-mail address for domain in Plesk?

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Dinara Aspembitova
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Plesk for Windows Plesk for Linux kb: how-to ABT: Group A

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Question

How to change SOA e-mail address for a domain or set common SOA e-mail for all DNS zones hosted on the Plesk server?

Answer

It is possible to configure email address for SOA under Tools & Settings > DNS Template > SOA Records Template.

The following options are available:

  • Website owner's email address
  • Domain email address
  • External email address

To prohibit changing the RNAME email address on a per domain basis, select the corresponding checkbox.

 

It is possible to apply new SOA settings for existing domains also:

 

Note: If SOA serial numbers are stored in the format recommended by IETF and RIPE, the number of daily changes of the SOA record is limited by 98 times. If you change a SOA record in a domain 98 times during one day, the SOA serial number cannot be changed any more, clicking the Default button will remove all the records from the DNS zone, and the DNS service for the DNS zone cannot be switched on/off or switched to slave/master mode.

Additional information

DNS Template

Comments

4 comments

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  • Avatar
    vishak va

    Hello,

    I receive error while running    plesk sbin dnsmng --update example.com

    PS C:\Windows\system32> plesk sbin dnsmng --update *****.com
    Missing required parameter --zone-name. Possible parameters:
    --zone-name
    [--without-reverse]
    [--dnssec-config]
    at (Params::check line 72)
    at Unable to execute console command: '--update'(vconsoleapp::start line 95)
    at Unable to execute command: '"C:\Program Files (x86)\Parallels\Plesk\admin\bin\dnsmng" --update *****.com'(vconso
    leapp::run line 117)exit status 1

    what can be done. Please suggest

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  • Avatar
    Mikhail Shport

    Hello vishak va,

    The syntax of the command is slightly different on Windows. You may check available commands by using the --help option:

    C:\> plesk sbin dnsmng --help

    The correct command should be the following:

    C:\> plesk sbin dnsmng --update --zone-name=example.com

    I have reworked the article and added this note.

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  • Avatar
    Martin de Bes

    I do not have the right permission to do that on my AWS EC2 instance. Any other way's to do this? 

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  • Avatar
    Ivan Postnikov

    Hello Martin de Bes

    Try to add "sudo" at the beginning of each command.

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