Website is not accessible: File not found

Created:

2016-11-16 13:23:59 UTC

Modified:

2017-04-24 11:12:49 UTC

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Website is not accessible: File not found

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

A website shows error 'File not found' when PHP is handled by FPM and index.html file is absent.

Cause

This is Plesk internal issue with id #PPPM-3812 , which is planned to be fixed in future product updates.

Workaround

  1. Make sure that Nginx is enabled:

    # /etc/init.d/nginx status
    nginx.service - Startup script for nginx service
    Loaded: loaded (/lib/systemd/system/nginx.service; enabled)
    Active: active (running) since Thu 2015-12-24 11:02:47 NOVT; 6h ago
  2. Make a backup of current nginxDomainVirtualHost.php :

    # cp /opt/psa/admin/conf/templates/default/domain/nginxDomainVirtualHost.php /opt/psa/admin/conf/templates/default/domain/nginxDomainVirtualHost.php_back
  3. Download the attached file and place it into /opt/psa/admin/conf/templates/default/domain/ directory

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