Unable to view mobile version of website in Web Presence Builder

Created:

2016-11-16 13:23:57 UTC

Modified:

2017-08-08 13:40:11 UTC

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Unable to view mobile version of website in Web Presence Builder

Applicable to:

  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

Unable to view mobile version of website in Web Presence Builder editor.
At the same time published site displays correctly on mobile devices.

Cause

Bug #PPPM-3632 . It is fixed in Plesk Onyx.

Resolution

Upgrade to the latest Plesk version .

If upgrade is not possible:

  1. Backup file %plesk_dir%\\sb\\htdocs\\sites\\web.config

  2. In original file replace line

    <add name="StaticFile" path="*" verb="*" modules="StaticFileModule" resourceType="Either" requireAccess="Read" />

    with

    <add name="StaticFile" path="*" verb="*" modules="StaticFileModule,DefaultDocumentModule,DirectoryListingModule" resourceType="Either" requireAccess="Read" />
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